Privacy Policy

What personally identifiable customer information do we collect
When using this website instances may arise when you will be asked to provide us with some personal information, for instance, if you make an enquiry regarding a property we may ask for your full name, telephone number and email address. Furthermore, individuals who advertise their holiday property with us may be asked to provide additional information including payment methods (such as credit/debit card information).


How do we use this information
We use the personal information which individuals provide to us to update the user with updates to the website and our services (which may include optional newsletters and surveys).


With whom you share this information with
We DO NOT share personal information with any other company or 3rd party.


What kind of security procedures do you have in place to protect the loss, misuse of information under your control
We take all necessary security measures to safe-guard your personal data against unauthorized/unlawful access or processing including the prevention of accidental loss or damage to your personal data. We DO NOT STORE personal financial information on our website i.e. we do not store credit/debit card numbers, ccv numbers and expiry dates on our website. All financial transactions are performed securely and safely via our partner merchant PayPal. We adhere to the standards put forward by the Payment Card Industry Data Security Standard (PCI).


How you may correct any inaccuracies in any of the information which we store
We allow our users to amend any personal information which they may have previously provided to us. This can be accomplished by following process:
If the individual is an advertiser on our website then they can change their details by logging into their account and directly changing any information


Newsletters and other marketing/promotional correspondence
If the individual is a holidaymaker and would like to opt out of receiving any marketing correspondence from us they simply should follow the instructions quoted within the newsletter, or they may contact our customer service team using the following email address: enquiries@ villaholidayhomes.com